Written by: Raji Mohanam, MHTF Knowledge Management Specialist
Almost 2,000 people converged in Washington D.C. today to attend the 2011 Nonprofit Technology Conference. The conference, which runs today through Saturday, brings together professionals in the nonprofit sector who are interested in how technology, especially the internet-based kind, can help them achieve their organizations’ missions.
It’s my second time at an NTEN conference, so I already know I am going to learn a lot. For days, I’ve been following #11NTC* on my TweetDeck and reading conference tips and announcements from speakers and attendees alike. I have a pretty good idea of what the “hot” sessions will be, like the plenary tomorrow featuring Dan Heath, co-author of Switch.
Still, as I page through the conference program book and see the vast number of sessions available to me over the next few days, I can’t help but feel slightly overwhelmed. There are literally hundreds of interesting topics being covered (definitely more than last year), and a number of ‘tracks’ like Social Media, Communications, Advocacy, and Fundraising. To me this signifies the growing demand in the nonprofit sector for timely and good information on how new technologies and online tools can help accelerate and improve the important mission-driven work that we do.
So, I need to identify the sessions that will most benefit the Maternal Health Task Force. During the past few months, we have been taking a closer look at our site’s Google Analytics and discovered a steady increase of visitors coming from Facebook (it has become the second or third highest source of traffic to our site next to direct visits or Google searches!). We have a community on our FB page of about 620 people. In our universe, that’s a pretty big group! It’s a group that is vocal, interested, and partly comprised of those who work in resource-poor settings trying to save women’s lives every day! We obviously want to continue growing and engaging this audience. So, it makes sense for me to attend the session on the new Facebook features. However, there’s a simultaneous session on community mapping. With the MHTF interactive maternal health maps growing in popularity among our new and returning members, this is also on my ‘do not miss’ list. What’s a Knowledge Management Specialist to do?
Luckily, I’m here with my colleague Chris Lindahl. We will divide and conquer!
More updates tomorrow….stay tuned.
*You can follow NTC Tweets on Twitter using #11NTC
Day 2 at NTEN 2011: People are at the center of technology
Saturday, March 19th, 2011 by Raji MohanamWritten by: Raji Mohanam, Knowledge Management Specialist, MHTF
With 2,000 people trying to access a limited Hilton wi-fi service, it was a struggle to get and then keep a connection on Day 2 at NTEN 2011. It severely undermined our ability to live-tweet during sessions. Apologies! However, this made clear that one thing techie folks understand is the inherent fragility of technology and that for all its amazing potential, it’s still just a tool. Sometimes tools break. In those moments, we are left with the human capacity to adapt. No technology compares to human genious….and we got to see plenty of that today.
I was very impressed with Akhtar Badshah, Senior Director of Global Community Affairs at Microsoft. He moderated a session on innovation and technology where he outlined how our world view is changing because of technology. He said there were three important shifts happening around the world, even at the village-level:
1. Technology is now ubiquitous, affordable, accessible and relevant
2. Economics of technology is changing in that the developed markets no longer drive growth, it’s the developing world that is driving growth
3. People are at the center of technology and knowledge creation; they are no longer on the periphery as passive observers of technology.
I think his third point is especially apparent in the development sector. Innovation happens when people apply and adapt technologies to address individual and local problems. Innovation is not a given just because a new technology is introduced. It happens because people take technology into their own hands to change their lives and their destinies. We can see many examples of this ‘customization’ of technology all over the world. The mPesa program uses mobile phones to address local banking needs in Kenya. Local telemedicine strategies are revolutionizing the way problems are solved in healtchare in India. Egyptians used social media to organize protests that eventually brought down a dictator. And there are many less-known examples.
As a result of this rapidly changing global landscape, NGOs and donors no longer view women, men, and families living in resource-poor countries as ‘victims’ of poverty but as capable agents of change. This global view has occurred to a large extent because of the way human beings are using technology to meet their own needs, and not because of technology itself.
The paradigm is shifting…..and it’s exciting to be part of it!
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Tags: #11NTC, NTEN
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