The Regional Centre for Quality of Health Care at Makerere University, in collaboration with the Delivery of Improved Services for Health II (DISH II) Project, the Ministry of Health of Uganda, and the Population Council’s FRONTIERS Program, conducted an Operations Research project to help the Ministry of Health improve the quality of family planning services with the aim of helping couples better attain their reproductive goals. The study developed a package of interventions that sought to increase the readiness of clinics to offer basic family planning services, to improve provider motivation, and to empower clients to request quality services. The project then tested the feasibility of implementing these interventions, and evaluated their effect on the quality of client-provider interactions.